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Power cut in Mumbai today

Mumbai has four electricity suppliers, and your bill names yours. BEST supplies the island city, broadly Colaba to Mahim and Sion: call 022-22085888 (South Mumbai) or 022-24145888 (North Mumbai). Adani Electricity supplies most suburbs, broadly Bandra to Dahisar and Chunabhatti to Vikhroli and Mankhurd: call 19122, toll-free and 24x7. Tata Power supplies across the city in parallel: call 19123. MSEDCL supplies Mulund, Bhandup, Thane and Navi Mumbai: call 1912.

Live, community-reported outages within 25 km of Mumbai, Maharashtra — and who to call when your power goes out. Mumbai is served by AEML and 3 other licensees.

Which company supplies power to your area of Mumbai?

Mumbai has more than one electricity supplier. Complain to the one that sends your bill — the name is printed at the top of it.

CompanyAreasComplaint helpline
BEST UndertakingThe island city, broadly Colaba to Mahim, Dharavi and Sion, including Fort, Girgaon, Byculla, Parel, Worli, Dadar, Wadala and Antop Hill.South Mumbai 022-22085888 or 022-22082875; North Mumbai 022-24145888 or 022-24114891
Adani Electricity Mumbai Ltd (AEML)Most of the suburbs: broadly Bandra to Dahisar in the western suburbs, Chunabhatti to Vikhroli and Mankhurd in the eastern suburbs, and Mira-Bhayandar.19122 (toll-free, 24x7); WhatsApp 9594519122
Tata Power (Mumbai distribution)A parallel licence over about 485 sq km from Colaba to Mira-Bhayandar, overlapping the BEST and Adani Electricity areas. Some homes in those areas are Tata Power customers.19123 or 1800-209-5161
MSEDCL (Mahavitaran)Mulund and Bhandup within Mumbai, and broadly most of the wider region: Thane, Navi Mumbai (Vashi, Nerul), Panvel, Kalyan, Dombivli, Ulhasnagar and Badlapur.1912 or 19120; toll-free 1800-233-3435 or 1800-212-3435

Latest reports in Mumbai

Checked 23 Oct, 04:56 pm IST
0Active incidents (24h)
0Incidents (24h)
7Reports (7 days)
1 d agoLast report

No outages reported in Mumbai in the last 24 hours.

That can mean the grid is fine — or that nobody has reported yet. If your power is out, be the first: it takes 30 seconds and tells your neighbours they're not alone.

Most-reported areas, last 7 days

Shastri Nagar, Mumbai · 3Opposite to BMC water department · 1Shahu Nagar, mahim east Mumbai City District · 1Khardev Nagar, Mumbai · 1Laxmi Nagar, Link road, Goreagon West · 1
Report a power cut in Mumbai Open the live map

Complain to @Adani_Elec_Mum on X

AEML answers complaints on X, and a public post is on the record. We write it; you post it from your own account.

@Adani_Elec_Mum No power in Mumbai for over an hour. Please look into it and restore supply. powerwatch.live/in/city/mumbai #PowerCut #Mumbai

Post on X

Keep your account or RR number out of the public post; if @Adani_Elec_Mum asks for it, send it by DM.

Share this page in your Mumbai society or colony WhatsApp group — one forward tells everyone whether it's just them.

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Who to call about a power cut in Mumbai

Report to your distribution company first — Power Watch shows your neighbours what's happening, but only the discom can send a lineman. Every number below was read from an official page; the source list is at the bottom.

AEML

Adani Electricity Mumbai Limited

Verified 2026-10-16

Mumbai suburbs (roughly Bandra to Dahisar and Sion/Kurla to Mankhurd) plus Mira-Bhayandar; the largest of the three Mumbai distribution licensees.

How to escalate a AEML complaint

BEST

Brihanmumbai Electric Supply and Transport Undertaking

Verified 2026-10-16

Mumbai island city (south Mumbai from Colaba up to Mahim and Sion); a municipal undertaking of the Brihanmumbai Municipal Corporation.

How to escalate a BEST complaint

Tata Power Mumbai

The Tata Power Company Limited (Mumbai Distribution)

Verified 2026-09-04

Parallel distribution licence over about 485 sq km of Mumbai from Colaba to Mira-Bhayandar, overlapping the BEST and AEML areas; roughly 8 lakh consumers.

How to escalate a Tata Power Mumbai complaint

MSEDCL (Mahavitaran)

Maharashtra State Electricity Distribution Company Limited

Verified 2026-09-04

All of Maharashtra outside Mumbai city and suburbs (which are served by BEST, AEML and Tata Power); Bhiwandi and Shil-Mumbra-Kalwa (Thane) are operated by franchisee Torrent Power on MSEDCL's behalf.

How to escalate a MSEDCL (Mahavitaran) complaint

How to check AEML's official shutdown list

Adani Electricity, which supplies most of suburban Mumbai, publishes planned outages on a map on its own site, both those under way and those coming up. We do not copy it, so check it there: it is the official list.

  1. Open Adani Electricity's Power Outage Information page. Adani Electricity outage information
  2. Choose Planned Outages (Future) for upcoming shutdowns, or Planned Outages (Live) for those under way. Use List Of Outages or Search Outage to find your area.
  3. If the power is out, call Adani Electricity on 19122, toll-free and 24x7, or use Report / Check Outage on the same page.
  4. In the island city, which BEST supplies, BEST's own page says it does not interrupt supply for scheduled maintenance. For a breakdown, it asks you to call your area's fuse control. BEST off-supply contacts

Steps read from the company's own pages on 2026-10-09.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

If the supply was out longer than your state allows, the discom may owe you compensation. What you can claim, and how.

AEML

  1. 1

    AEML customer care / Internal Grievance Redressal Cell (IGRC)

    Call 19122 or complain via the Adani Electricity app; if unresolved, write to the IGRC (details on adanielectricity.com under CGRF > IGRC).

  2. 2

    Consumer Grievance Redressal Forum (CGRF), AEML

    File a grievance with the AEML CGRF if the IGRC does not resolve it within the MERC timelines (3 days for supply failure, 15 days for others).

  3. 3

    Electricity Ombudsman (Mumbai), MERC

    Representation within 60 days of the CGRF order. 606-608, Keshva Building, Bandra Kurla Complex, Bandra (E), Mumbai 400051; 022-26592965.

    merc.gov.in/electricity-ombudsman/

Formerly Reliance Infrastructure (Reliance Energy) Mumbai distribution business; acquired by Adani in 2018 and renamed Adani Electricity Mumbai Ltd. 19122 is AEML's own short code (not 1912). 19122 (toll-free, 24x7) and WhatsApp 9594519122 verified on adanielectricity.com/contact-us on 2026-10-16; SMS and online-complaint URL not verified and left null. Mira-Bhayandar added to this discom's cities (AEML licence area); parts of the city may also be served by MSEDCL/Tata Power.

Regulator: Maharashtra Electricity Regulatory Commission

BEST

  1. 1

    BEST fuse-control centre / Internal Complaint Redressal System (ICRS)

    Call the supply-complaint number for your zone or register online; ward-wise fuse-control centre numbers and WhatsApp numbers are listed at bestundertaking.com/contact-detail-for-off-supply-message.asp.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), BEST

    Approach the BEST CGRF if the ICRS complaint is not resolved within MERC timelines.

    www.bestundertaking.com/assets/pdf/Procedures_for_Redressal_Of_Consumer_Grievences.pdf
  3. 3

    Electricity Ombudsman (Mumbai), MERC

    Representation within 60 days of the CGRF order. 606-608, Keshva Building, Bandra Kurla Complex, Bandra (E), Mumbai 400051; 022-26592965.

    merc.gov.in/electricity-ombudsman/

No toll-free/1912 number is published by BEST; complaints go to zonal landlines or ward fuse-control centres. On 2026-10-16 the WhatsApp number and the two customer-care numbers previously listed here (+91 7208836089, 022-24101517, 022-23771839) were found under Street Lighting Complaints on the complaints page, not general supply complaints, so they were removed. Tata Power also holds a parallel licence in the BEST area.

Regulator: Maharashtra Electricity Regulatory Commission

How to escalate a Tata Power Mumbai complaint

Why does the next street have power and you don't?

In most Indian cities your supply comes off a feeder shared with a few neighbouring areas. When a transformer overheats in summer, the discom often switches areas off in turn to let it cool — so your neighbour's lights come back while yours go out. Complaining moves the cut; it doesn't end it. Knowing this changes what you should do.

Read the explainer

Common questions

Who supplies electricity in my area of Mumbai?

Four companies supply power in Mumbai, so check the company name printed on your electricity bill first. BEST covers the island city, broadly Colaba to Mahim and Sion. Adani Electricity covers most suburbs, broadly Bandra to Dahisar and Chunabhatti to Vikhroli and Mankhurd, while Tata Power holds a parallel licence across the city and MSEDCL (Mahavitaran) supplies Mulund, Bhandup, Thane and Navi Mumbai.

merc.gov.in · bestundertaking.com · tatapower.com · mahadiscom.in

What is the BEST electricity complaint number in South Mumbai?

For a power cut, breakdown or fault in South Mumbai, BEST lists 022-22085888 and 022-22082875. For North Mumbai (Dadar, Parel, Worli, Mahim, Sion and nearby) it lists 022-24145888 and 022-24114891. If only your home is off, BEST asks you to call your area's fuse control; Colaba fuse control, for example, is 022-22184242. BEST does not publish a toll-free number for electricity complaints.

bestundertaking.com · bestundertaking.com

Is there a BEST planned power cut in Mumbai today?

BEST says it does not interrupt supply in the island city for scheduled maintenance work, so it has no planned power cut list. If your power goes, call your area's fuse control for a single home, or BEST's supply complaint lines (022-22085888 for South Mumbai, 022-24145888 for North Mumbai). BEST says it takes an average of 35 minutes to attend a fuse complaint.

bestundertaking.com · bestundertaking.com

What is the Adani Electricity power cut complaint number in Mumbai?

Call 19122, Adani Electricity's toll-free helpline, which runs 24x7. You can also WhatsApp 9594519122 or email helpdesk.mumbaielectricity@adani.com. Adani Electricity supplies most of suburban Mumbai, broadly Bandra to Dahisar and Chunabhatti to Vikhroli and Mankhurd, plus Mira-Bhayandar.

adanielectricity.com · merc.gov.in

How do I check an Adani Electricity power cut today?

Open the Live Outage Information page on Adani Electricity's website at adanielectricity.com/live-outage, which shows planned outages under way and coming up in its area. If your power is out and your area is not listed, call 19122, toll-free and 24x7.

adanielectricity.com · adanielectricity.com

What is the Tata Power complaint number in Mumbai?

Tata Power's Mumbai distribution page lists 19123 and the toll-free 1800-209-5161, and customercare@tatapower.com for power supply in Mumbai. Tata Power holds a parallel licence over about 485 sq km from Colaba to Mira-Bhayandar, so check whether your bill is from Tata Power or from BEST or Adani Electricity before you call.

tatapower.com · tatapower.com

What is the MSEDCL power cut complaint number in Mumbai and Thane?

Call 1912 or 19120, or MSEDCL's toll-free 1800-233-3435 or 1800-212-3435. You can also SMS NOPOWER followed by your 12-digit consumer number to 9930399303, or give a missed call to 022-50897100 from the mobile number registered with MSEDCL. MSEDCL (Mahavitaran) supplies Mulund and Bhandup in Mumbai, and most of Thane, Navi Mumbai and Kalyan-Dombivli.

mahadiscom.in · mahadiscom.in · mahadiscom.in

Where do I complain if a Mumbai power cut complaint is not resolved?

First escalate inside your supplier, then take it to that supplier's Consumer Grievance Redressal Forum (CGRF). If the CGRF does not resolve it, you can go to the Electricity Ombudsman, Mumbai, at 606-608 Keshva Building, Bandra Kurla Complex, Bandra (East), phone 022-26592965. The Mumbai Ombudsman covers Mumbai, Mumbai Suburbs and Thane.

merc.gov.in

Is there a power cut in Mumbai today?

The top of this page shows outages that residents of Mumbai reported in the last 24 hours, and any shutdown the electricity company has announced. No reports does not prove the supply is on. If your power is out, report it here and call AEML.

How do I check for a power cut in my area?

Look here for reports near you and for announced shutdowns, check your electricity company's app or website for planned maintenance, or call its helpline with your consumer number: they can tell you whether your feeder is down.

Why is there a power cut in my area today?

Usually one of three things: maintenance the company announced in advance, a fault on your feeder or transformer, or load shedding when demand is higher than supply. If the next street has power and you don't, you are probably on a different feeder.

Where do I complain about a power cut in Mumbai?

Call AEML on 19122, or dial 1912. Write down the complaint number they give you: if the supply isn't restored in time, that number is what you take to the CGRF.

Sources for the contact details above

Sources

Power Watch is an independent community project, not affiliated with any discom or government body. Outage data is crowdsourced and may be incomplete. Spotted a wrong number? Tell us