MSEDCL (Mahavitaran) power cut complaint number, WhatsApp & app
Maharashtra State Electricity Distribution Company Limited — state owned distribution licensee in Maharashtra.
Area served: All of Maharashtra outside Mumbai city and suburbs (which are served by BEST, AEML and Tata Power); Bhiwandi and Shil-Mumbra-Kalwa (Thane) are operated by franchisee Torrent Power on MSEDCL's behalf.
How to report a power cut to MSEDCL (Mahavitaran)
MSEDCL (Mahavitaran)
Maharashtra State Electricity Distribution Company Limited
- 191224x7 complaint (national)
- 1912024x7 complaint (national, alt)
- 1800-233-3435Toll-free
- 1800-212-3435Toll-free (alt)
- 022-50897100Missed call for power failure (registered mobile)
- Register a complaint online
- Mahavitaran Consumer App app:AndroidiPhone
- www.mahadiscom.in
Forward the complaint number to your group so nobody has to search for it mid-outage.
By SMS: SMS NOPOWER <12-digit consumer number> to 9930399303 to register a power-failure complaint.
Bhiwandi moved from this discom to torrent-power (Torrent is MSEDCL's distribution franchisee for Bhiwandi circle, valid to Jan 2027). Thane: most of the city is MSEDCL, but Shil-Mumbra-Kalwa is run by franchisee Torrent Power (to Feb 2040). Mira-Bhayandar is largely in the AEML/Tata Power licence area; MSEDCL serves only parts. No official WhatsApp number was found on mahadiscom.in.
Complaint not fixed? How to escalate
Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.
- 1
Internal Complaint Redressal System (ICRS) / local sub-division
Register at wss.mahadiscom.in/ICRS or via app/1912; resolution due in 3 days (supply) or 15 days (other).
wss.mahadiscom.in/ICRS/RegisterComplaint.aspx - 2
Consumer Grievance Redressal Forum (CGRF), MSEDCL zone
File online with the zonal CGRF if the ICRS complaint is closed unsatisfactorily or times out.
mcp.mahadiscom.in/CGRF/cgrf?uiActionName=getCreateGrievance - 3
Electricity Ombudsman (Mumbai or Nagpur), MERC
Representation within 60 days of the CGRF order. Mumbai Ombudsman (022-26592965) covers western Maharashtra, Konkan and Khandesh; Nagpur Ombudsman (0712-2596670) covers Vidarbha and Marathwada.
merc.gov.in/electricity-ombudsman/
Live outage pages in MSEDCL (Mahavitaran)'s area
- Power cut in Pune today
- Power cut in Nagpur today
- Power cut in Thane today
- Power cut in Pimpri-Chinchwad today
- Power cut in Nashik today
- Power cut in Kalyan-Dombivli today
- Power cut in Vasai-Virar today
- Power cut in Chhatrapati Sambhajinagar today
- Power cut in Navi Mumbai today
- Power cut in Solapur today
- Power cut in Mira-Bhayandar today
- Power cut in Amravati today
- Power cut in Nanded today
- Power cut in Kolhapur today
- Power cut in Akola today
- Power cut in Sangli today
- Power cut in Malegaon today
- Power cut in Jalgaon today
Sources
- www.mahadiscom.in/centralized-customer-care/
- www.mahadiscom.in/en/contact-us/
- www.mahadiscom.in/en/consumer/
- www.mahadiscom.in/msedcl_mobile_app/
- www.mahadiscom.in/en/consumer/consumer-grievances-redressal-forum/
- merc.gov.in/electricity-ombudsman/
- www.torrentpower.com/public/pdf/investors//InvestorPresentation_fordec312025.pdf
Power Watch is independent and not affiliated with MSEDCL (Mahavitaran). Numbers change — if one here is wrong, Tell usand we'll fix it.