Power cut in West Bengal today

West Bengal is supplied by 2 electricity companies. This page puts their announced shutdowns, live reports from 5 tracked cities, their complaint numbers and what the regulator says you are owed in one place.

Outages reported in West Bengal right now

Live outage data is unavailable right now.

We can't reach the reports server, so the counts above are unknown — not zero. This is a problem on our side. The helpline numbers below are still correct.

Who supplies electricity in West Bengal

Your company is printed on your electricity bill. Report a cut to them first: only they can see the fault and send a crew.

CESC

CESC Limited

Verified 2026-09-04
How to escalate a CESC complaint

WBSEDCL

West Bengal State Electricity Distribution Company Limited

Verified 2026-09-04
How to escalate a WBSEDCL complaint

What you are owed in West Bengal when power isn't restored

Deadline
Fuse: 3 hours in a town, 6 to 8 hours in a village. Snapped wire: 4 and 10 to 16 hours. Transformer: 12 and 48 hours.
If it's missed
₹500 a day. Wrongful disconnection: ₹1,000 for a home, more for a business.
How it's paid
Within 15 days of the order, with interest after that.

The rules set no upper limit on the daily amount. Village deadlines are longer in the monsoon months. A fourth amendment exists and we are reading it.

Read from: WBERC (Standards of Performance of Licensees Relating to Consumer Services) Regulations, 2010, Regulations 9 and 15, notified 31 May 2010

How to claim power cut compensation

Electricity Ombudsman, West Bengal

Common questions

Is there a power cut in West Bengal today?

This page shows shutdowns that West Bengal's electricity companies have announced themselves, next to outages residents reported in the last 24 hours. If your area isn't listed, call your company's helpline: no reports is not proof that the supply is on.

Which company supplies electricity in West Bengal?

CESC Limited (CESC), West Bengal State Electricity Distribution Company Limited (WBSEDCL). Which one serves your home is printed on your electricity bill.

What is the power cut complaint number in West Bengal?

CESC: 033-3501-1912; WBSEDCL: 19121. You can also dial 1912, the national electricity helpline.

How long can a power cut last in West Bengal before compensation is due?

Fuse: 3 hours in a town, 6 to 8 hours in a village. Snapped wire: 4 and 10 to 16 hours. Transformer: 12 and 48 hours. If the company misses the deadline: ₹500 a day. Wrongful disconnection: ₹1,000 for a home, more for a business.

Why does the next street have power and you don't?