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Power cut in Durgapur today

Live, community-reported outages within 15 km of Durgapur, West Bengal — and who to call when your power goes out. Durgapur is served by WBSEDCL.

Latest reports in Durgapur

Checked 23 Oct, 04:56 pm IST

No outages reported in Durgapur in the last 24 hours.

That can mean the grid is fine — or that nobody has reported yet. If your power is out, be the first: it takes 30 seconds and tells your neighbours they're not alone.

Report a power cut in Durgapur Open the live map

Share this page in your Durgapur society or colony WhatsApp group — one forward tells everyone whether it's just them.

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Who to call about a power cut in Durgapur

Report to your distribution company first — Power Watch shows your neighbours what's happening, but only the discom can send a lineman. Every number below was read from an official page; the source list is at the bottom.

WBSEDCL

West Bengal State Electricity Distribution Company Limited

Verified 2026-09-04

All of West Bengal outside the CESC (Kolkata/Howrah) licence area and the DVC / Durgapur Projects industrial pockets, including Siliguri, Asansol and most of Durgapur.

How to escalate a WBSEDCL complaint

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

If the supply was out longer than your state allows, the discom may owe you compensation. What you can claim, and how.

  1. 1

    WBSEDCL helpline / Customer Care Centre

    Call 19121 (24x7), lodge a complaint via the Vidyut Sahayogi app or the online docket page, or visit the local Customer Care Centre.

  2. 2

    Grievance Redressal Officer / Central Grievance Redressal Officer, WBSEDCL

    Escalate an unresolved docket to the GRO of the concerned region, then the CGRO at Vidyut Bhavan, Salt Lake, Kolkata.

  3. 3

    Electricity Ombudsman, West Bengal (WBERC)

    Appeal if dissatisfied with the GRO/CGRO order or if the licensee does not comply within 100 working days. Phone (033) 2962 3752, wbercombudsman2012@gmail.com.

    www.wberc.gov.in/about-ombudsman

The WhatsApp number 8900793100 is for reporting network defects/dangers with photo and location. WBSEDCL warns it never asks consumers to call a number via SMS/WhatsApp about disconnection; genuine SMS sender IDs end in -WBSEDCL-P/S/T. Durgapur township has pockets served by Durgapur Projects Ltd and DVC. The unofficial domain wbsedcl.com.in is not the official site.

Regulator: West Bengal Electricity Regulatory Commission

Why does the next street have power and you don't?

In most Indian cities your supply comes off a feeder shared with a few neighbouring areas. When a transformer overheats in summer, the discom often switches areas off in turn to let it cool — so your neighbour's lights come back while yours go out. Complaining moves the cut; it doesn't end it. Knowing this changes what you should do.

Read the explainer

Common questions

Is there a power cut in Durgapur today?

The top of this page shows outages that residents of Durgapur reported in the last 24 hours, and any shutdown the electricity company has announced. No reports does not prove the supply is on. If your power is out, report it here and call WBSEDCL.

How do I check for a power cut in my area?

Look here for reports near you and for announced shutdowns, check your electricity company's app or website for planned maintenance, or call its helpline with your consumer number: they can tell you whether your feeder is down.

Why is there a power cut in my area today?

Usually one of three things: maintenance the company announced in advance, a fault on your feeder or transformer, or load shedding when demand is higher than supply. If the next street has power and you don't, you are probably on a different feeder.

Where do I complain about a power cut in Durgapur?

Call WBSEDCL on 19121, or dial 1912. Write down the complaint number they give you: if the supply isn't restored in time, that number is what you take to the CGRF.

Sources for the contact details above

Power Watch is an independent community project, not affiliated with any discom or government body. Outage data is crowdsourced and may be incomplete. Spotted a wrong number? Tell us