Power cut in Kolkata today
Live, community-reported outages within 25 km of Kolkata, West Bengal — and who to call when your power goes out. Kolkata is served by CESC.
Latest reports in Kolkata
Checked 23 Oct, 04:56 pm ISTNo outages reported in Kolkata in the last 24 hours.
That can mean the grid is fine — or that nobody has reported yet. If your power is out, be the first: it takes 30 seconds and tells your neighbours they're not alone.
Complain to @CESCLimited on X
CESC answers complaints on X, and a public post is on the record. We write it; you post it from your own account.
@CESCLimited No power in Kolkata for over an hour. Please look into it and restore supply. powerwatch.live/in/city/kolkata #PowerCut #Kolkata
Post on XKeep your account or RR number out of the public post; if @CESCLimited asks for it, send it by DM.
Share this page in your Kolkata society or colony WhatsApp group — one forward tells everyone whether it's just them.
Who to call about a power cut in Kolkata
Report to your distribution company first — Power Watch shows your neighbours what's happening, but only the discom can send a lineman. Every number below was read from an official page; the source list is at the bottom.
CESC
CESC Limited
Sole distribution licensee for 567 sq km covering Kolkata, Howrah and adjoining areas (parts of Hooghly, North and South 24 Parganas).
- 191224x7 complaint (national)
- 033-3501-191224x7 LT consumer helpline (Kolkata)
- 033-4403-191224x7 LT consumer helpline (Kolkata)
- 1860-500-1912Toll-free helpline
- +91 7439001912WhatsApp
- Register a complaint online
- CESCAPPS app:AndroidiPhone
- @CESCLimitedon X
- www.cesc.co.in
How to check CESC's official shutdown list
CESC does not publish a list of planned shutdowns on its website: when we checked, the site had a Report Supply Off form but no outage list or notices page. So there is no official list we can show here yet.
- Install CESCAPPS, CESC's own app. Its store listing says it sends real-time notifications about planned or maintenance-related supply outages.Android · iPhone
- If the power is out, open CESC's Report Supply Off page and enter your 11-digit Customer ID. If CESC already knows of a fault in your area, the page says so. If not, it sends an OTP to your registered mobile so you can log the complaint. CESC Report Supply Off
- Or call CESC's LT helpline on 1912, 033 3501 1912, 033 4403 1912 or 1860 500 1912, or say "Hi" on WhatsApp to 74390 01912.
Steps read from the company's own pages on 2026-10-09.
Complaint not fixed? How to escalate
Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.
- 1
CESC helpline / regional office
Call 1912 or 033-3501-1912, WhatsApp 7439001912, or report supply-off at cesc.co.in/supply/reportSupplyOff; note the docket number.
- 2
Grievance Redressal Officer / Central Grievance Redressal Officer (CGRO), CESC
Write to the CGRO at CESC House, Chowringhee Square, Kolkata 700001 (cgro1@rpsg.in / cgro2@rpsg.in) if the complaint is not resolved.
www.cesc.co.in/HTcustomerLogin/groCgro - 3
Electricity Ombudsman, West Bengal (WBERC)
Appeal if dissatisfied with the GRO/CGRO order or if the licensee does not comply within 100 working days. Office: Plot AH/5, 2nd Floor, Action Area 1A, New Town, Kolkata 700163; phone (033) 2962 3752.
www.wberc.gov.in/about-ombudsman
Formerly Calcutta Electric Supply Corporation; part of the RP-Sanjiv Goenka Group. Howrah city is in the CESC area, but outer parts of Howrah district are served by WBSEDCL. West Bengal uses a GRO/CGRO system rather than a CGRF.
Why does the next street have power and you don't?
In most Indian cities your supply comes off a feeder shared with a few neighbouring areas. When a transformer overheats in summer, the discom often switches areas off in turn to let it cool — so your neighbour's lights come back while yours go out. Complaining moves the cut; it doesn't end it. Knowing this changes what you should do.
Common questions
Is there a power cut in Kolkata today?
The top of this page shows outages that residents of Kolkata reported in the last 24 hours, and any shutdown the electricity company has announced. No reports does not prove the supply is on. If your power is out, report it here and call CESC.
How do I check for a power cut in my area?
Look here for reports near you and for announced shutdowns, check your electricity company's app or website for planned maintenance, or call its helpline with your consumer number: they can tell you whether your feeder is down.
Why is there a power cut in my area today?
Usually one of three things: maintenance the company announced in advance, a fault on your feeder or transformer, or load shedding when demand is higher than supply. If the next street has power and you don't, you are probably on a different feeder.
Where do I complain about a power cut in Kolkata?
Call CESC on 033-3501-1912, or dial 1912. Write down the complaint number they give you: if the supply isn't restored in time, that number is what you take to the CGRF.
Other cities in West Bengal
Sources for the contact details above
- CESC: www.cesc.co.in/?page_id=1326
- CESC: www.cesc.co.in/connectWithUs
- CESC: www.cesc.co.in/aboutUs
- CESC: www.cesc.co.in/HTcustomerLogin/groCgro
Power Watch is an independent community project, not affiliated with any discom or government body. Outage data is crowdsourced and may be incomplete. Spotted a wrong number? Tell us