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TNPDCL power cut complaint number, WhatsApp & app

Tamil Nadu Power Distribution Corporation Limited — state owned distribution licensee in Tamil Nadu.

Area served: Entire state of Tamil Nadu (sole distribution licensee), including Chennai, Coimbatore, Madurai, Tiruchirappalli, Salem, Tiruppur, Erode, Tirunelveli and Vellore.

How to report a power cut to TNPDCL

TNPDCL

Tamil Nadu Power Distribution Corporation Limited

Verified 2026-10-16
How to escalate a TNPDCL complaint

Complain to @TANGEDCO_Offcl on X

TNPDCL answers complaints on X, and a public post is on the record. We write it; you post it from your own account.

@TANGEDCO_Offcl No power in Chennai for over an hour. Please look into it and restore supply. powerwatch.live/in/discom/tnpdcl #PowerCut #Chennai

Post on X

Keep your account or RR number out of the public post; if @TANGEDCO_Offcl asks for it, send it by DM.

Forward the complaint number to your group so nobody has to search for it mid-outage.

Share on WhatsApp Facebook X

Renamed from Tamil Nadu Generation and Distribution Corporation Limited (TANGEDCO) on 27 June 2024 (TNERC Tariff Order No. 6 of 2024, para 1.1.10); TNEB Ltd is the holding company and many portals still use tnebltd.gov.in. Minnagam (94987 94987) and 1912 (044 1912 from non-BSNL phones) verified on tnpdcl.org contact page on 2026-10-16, as was the CCMS online complaint portal. WhatsApp numbers are published per region (Chennai 94458 50829; Kancheepuram/Chengalpattu/Tiruvallur 92800 72650), so none is set state-wide here; see the Chennai city answers. The consumer mobile app could not be opened for verification.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

If the supply was out longer than your state allows, the discom may owe you compensation. What you can claim, and how.

  1. 1

    Local section office / Assistant Engineer

    Register on 94987 94987 (Minnagam) and note the complaint number; approach the section or sub-division office if unresolved.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), TNPDCL

    File online on the CGRF portal or in person at the circle CGRF; the forum aims to resolve within two months.

    www.tnebltd.gov.in/cgrfonline/
  3. 3

    Tamil Nadu Electricity Ombudsman (TNERC)

    Appeal against the CGRF order to the Electricity Ombudsman, Chennai.

Sources

Power Watch is independent and not affiliated with TNPDCL. Numbers change — if one here is wrong, Tell usand we'll fix it.