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APEPDCL power cut complaint number, WhatsApp & app

Eastern Power Distribution Company of Andhra Pradesh Limited — state owned distribution licensee in Andhra Pradesh.

Area served: 11 districts of north-coastal Andhra Pradesh: Srikakulam, Vizianagaram, Parvathipuram Manyam, Visakhapatnam, Anakapalli, Alluri Sitharama Raju, Kakinada, East Godavari, Dr B.R. Ambedkar Konaseema, West Godavari and Eluru.

How to report a power cut to APEPDCL

APEPDCL

Eastern Power Distribution Company of Andhra Pradesh Limited

Verified 2026-09-04
How to escalate a APEPDCL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

Share on WhatsApp

The 'Eastern Power' app is listed on the official site as available on Google Play and the App Store; the store URLs were not opened during verification, so they are left blank.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    Local section / sub-division office (Assistant Engineer)

    Register on 1912, WhatsApp or the online form using your service number and keep the registration number; approach the section office if unresolved.

  2. 2

    Consumer Grievances Redressal Forum (CGRF), APEPDCL

    File a complaint with the CGRF if the office does not resolve it.

    cgrf.apeasternpower.com/
  3. 3

    Vidyut Ombudsman, Andhra Pradesh

    Appeal against the CGRF order to the Vidyut Ombudsman.

    vidyutombudsman.ap.gov.in

Sources

Power Watch is independent and not affiliated with APEPDCL. Numbers change — if one here is wrong, Tell usand we'll fix it.