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TGSPDCL power cut complaint number, WhatsApp & app

Southern Power Distribution Company of Telangana Limited — state owned distribution licensee in Telangana.

Area served: 15 districts: Hyderabad, Rangareddy, Medchal-Malkajgiri, Vikarabad, Sangareddy, Medak, Siddipet, Mahabubnagar, Narayanpet, Nalgonda, Yadadri Bhuvanagiri, Suryapet, Wanaparthy, Nagarkurnool and Jogulamba Gadwal.

How to report a power cut to TGSPDCL

TGSPDCL

Southern Power Distribution Company of Telangana Limited

Verified 2026-09-04
How to escalate a TGSPDCL complaint

Complain to @tgspdcl on X

TGSPDCL answers complaints on X, and a public post is on the record. We write it; you post it from your own account.

@tgspdcl No power in Hyderabad for over an hour. Please look into it and restore supply. powerwatch.live/in/discom/tgspdcl #PowerCut #Hyderabad

Post on X

Keep your account or RR number out of the public post; if @tgspdcl asks for it, send it by DM.

Forward the complaint number to your group so nobody has to search for it mid-outage.

Share on WhatsApp Facebook X

Formerly Telangana State Southern Power Distribution Company Limited (TSSPDCL); the 'TS' prefix was changed to 'TG' in 2024. The App Store listing is still published under the seller name TSSPDCL. The TGERC website could not be opened during verification, so no regulator URL is given.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

If the supply was out longer than your state allows, the discom may owe you compensation. What you can claim, and how.

  1. 1

    Customer Service Centre / Integrated Customer Service Centre / section office

    File the grievance at the nearest CSC/ICSC or concerned office and take an acknowledgement.

  2. 2

    Consumer Grievances Redressal Forum (CGRF), TGSPDCL

    CGRF-I covers the 11 non-metro districts; CGRF-II covers Hyderabad, Rangareddy, Medchal-Malkajgiri and Vikarabad. Approach if the office does not resolve the complaint.

    webportal.tgsouthernpower.org/CGRF/
  3. 3

    Vidyut Ombudsman, Telangana

    Appeal against the CGRF order within 45 days.

    vidyutombudsman-tserc.gov.in