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CESC Mysuru power cut complaint number, WhatsApp & app

Chamundeshwari Electricity Supply Corporation Limited — state owned distribution licensee in Karnataka.

Area served: Mysuru, Chamarajanagara, Mandya, Hassan and Kodagu districts.

How to report a power cut to CESC Mysuru

CESC Mysuru

Chamundeshwari Electricity Supply Corporation Limited

Verified 2026-09-04
How to escalate a CESC Mysuru complaint

Complain to @cesc_mysore on X

CESC Mysuru answers complaints on X, and a public post is on the record. We write it; you post it from your own account.

@cesc_mysore No power in Mysuru for over an hour. Please look into it and restore supply. powerwatch.live/in/discom/cescom #PowerCut #Mysuru

Post on X

Keep your account or RR number out of the public post; if @cesc_mysore asks for it, send it by DM.

Forward the complaint number to your group so nobody has to search for it mid-outage.

Share on WhatsApp Facebook X

By SMS: SMS complaint short code 56263 (as listed by Mysuru district administration; format not published on the page)

Commonly written CESC or CESCOM. cescmysore.karnataka.gov.in and cescmysore.org still time out / refuse connections. The 1912 helpline was read from two official district administration pages: hassan.nic.in lists CESC (corporate office, Hinkal, Mysuru) with phone 1912, and mysore.nic.in's CESCOM service page lists Helpline 1912 and SMS 56263 with portal cescmysore.in (that portal URL returned 404). CESC Smart Meter app verified on official Play Store and App Store listings (publisher Chamundeshwari Electricity Supply Corporation Ltd).

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

If the supply was out longer than your state allows, the discom may owe you compensation. What you can claim, and how.

  1. 1

    Local sub-division / Assistant Executive Engineer (O&M)

    Register on 1912 and keep the docket number; approach the sub-division office if unresolved.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), CESC

    Written complaint to the CGRF if the sub-division does not resolve it.

  3. 3

    Electricity Ombudsman, Karnataka Electricity Regulatory Commission

    Appeal against the CGRF order to the Electricity Ombudsman at KERC, Bengaluru.

Live outage pages in CESC Mysuru's area

Report an outage on Power Watch