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AVVNL power cut complaint number, WhatsApp & app

Ajmer Vidyut Vitran Nigam Limited — state owned distribution licensee in Rajasthan.

Area served: Central and southern Rajasthan: Ajmer, Udaipur, Bhilwara, Nagaur, Sikar, Jhunjhunu, Rajsamand, Chittorgarh, Pratapgarh, Banswara and Dungarpur districts.

How to report a power cut to AVVNL

AVVNL

Ajmer Vidyut Vitran Nigam Limited

Verified 2026-09-04
How to escalate a AVVNL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

Share on WhatsApp

By SMS: SMS your complaint to 9414000783 (same number as WhatsApp).

Numbers verified from the Rajasthan Jan Soochna portal complaint-modes document (2020), which also lists AVVNL's own 'Urja Sarthi' app (store listing not verified here); Bijli Mitra added AVVNL per its App Store notes. The discom's energy.rajasthan.gov.in pages block automated access - re-check there.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    AVVNL call centre / sub-division

    Call 1912 or 1800-180-6565, WhatsApp/SMS 9414000783, email ccavvnl@gmail.com; Rajasthan Sampark 181 also accepts complaints.

  2. 2

    Forum for Redressal of Grievances of Consumers (CGRF), AVVNL

    Written complaint to the AVVNL consumer grievance forum for your circle.

  3. 3

    Electricity Ombudsman, Rajasthan (RERC)

    Within 90 days of the forum's decision: Vidyut Viniyamak Bhawan, Sahakar Marg, Jaipur-302001; 0141-2740843; rajombudsman@yahoo.in.

    rerc.rajasthan.gov.in/rerc-user-files/ombudsman

Sources

Power Watch is independent and not affiliated with AVVNL. Numbers change — if one here is wrong, Tell usand we'll fix it.