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UPCL power cut complaint number, WhatsApp & app

Uttarakhand Power Corporation Limited — state owned distribution licensee in Uttarakhand.

Area served: Entire state of Uttarakhand (sole distribution utility), including Dehradun, Haridwar, Haldwani, Rudrapur, Roorkee and hill districts.

How to report a power cut to UPCL

UPCL

Uttarakhand Power Corporation Limited

Verified 2026-09-04
How to escalate a UPCL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

Share on WhatsApp

Official site now at upcl.uk.gov.in (consumer portal remains upcl.org/wss). The WhatsApp registration and SMS-services pages exist but could not be opened, so those channels are omitted.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    1912 call centre / sub-division (SDO)

    Call 1912, email customercare@upcl.org, or register and track complaints after logging in at upcl.org/wss.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), UPCL

    Forums at Dehradun (0135-2763672-75 ext 257), Haridwar (01334-265389), Haldwani (05946-266223), Rudrapur (05944-240503), Srinagar Garhwal (01346-252137), Uttarkashi, Karnaprayag, Almora.

    uerc.uk.gov.in/consumer-grievance-redressal-forum/
  3. 3

    Electricity Ombudsman, Uttarakhand (UERC)

    Within 60 days of the CGRF decision: Ombudsman (Electricity), 80 Vasant Vihar Phase I, Dehradun; 0135-2762120; elec.ombudsman.uk@gmail.com.

    uerc.uk.gov.in/consumer-grievance-redressal-forum/

Sources

Power Watch is independent and not affiliated with UPCL. Numbers change — if one here is wrong, Tell usand we'll fix it.