UHBVN power cut complaint number, WhatsApp & app

Uttar Haryana Bijli Vitran Nigam Limited — state owned distribution licensee in Haryana.

Area served: Northern Haryana: Panchkula, Ambala, Yamunanagar, Kurukshetra, Kaithal, Karnal, Panipat, Sonipat, Rohtak and Jhajjar districts.

How to report a power cut to UHBVN

UHBVN

Uttar Haryana Bijli Vitran Nigam Limited

Verified 2026-09-04
How to escalate a UHBVN complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

By SMS: SMS <code> <account ID> to 9152331912 - codes: NS (no supply), MD (meter defective), MB (meter burnt), WB (wrong bill), BNR (bill not received).

Helplines, WhatsApp, SMS codes and app name verified from the official complaint portal chs.uhbvn.org.in; the main uhbvn.org.in pages refused automated access, so app store links are not given.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    1912 call centre / sub-division (SDO)

    Call 1912 or 1800-180-1550, WhatsApp 9815961912, email 1912@uhbvn.org.in, or register on chs.uhbvn.org.in / SAMAST app.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), UHBVN

    Complaint to the CGRF (Panchkula) after the licensee fails to resolve; details under 'Grievances Forum' on uhbvn.org.in.

    www.uhbvn.org.in/web/portal/grievances-forum
  3. 3

    Electricity Ombudsman, Haryana (HERC)

    Appeal against the CGRF order to the Electricity Ombudsman, HERC, Panchkula.

    herc.gov.in/

Sources

Power Watch is independent and not affiliated with UHBVN. Numbers change — if one here is wrong, Tell usand we'll fix it.