TSECL power cut complaint number, WhatsApp & app

Tripura State Electricity Corporation Limited — state owned distribution licensee in Tripura.

Area served: Entire state of Tripura, including Agartala.

How to report a power cut to TSECL

TSECL

Tripura State Electricity Corporation Limited

Verified 2026-09-04
How to escalate a TSECL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

TERC CGRF/Ombudsman pages timed out during this check, so their URLs are listed but their content was not read. No official consumer app or WhatsApp number was found on tsecl.in.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    TSECL customer care / local electrical sub-division

    Call 1912 or 0381-2353502 (24x7); TSECL also notified an online grievance mechanism in August 2024 (link via tsecl.in).

  2. 2

    Consumer Grievance Redressal Forum (CGRF), TSECL

    File a written grievance with the CGRF if unresolved by TSECL; details on the TERC website.

    terc.tripura.gov.in/consumer-grievance-redressal-forum
  3. 3

    Electricity Ombudsman, Tripura (TERC)

    Appeal against the CGRF order to the Electricity Ombudsman appointed by TERC.

    terc.tripura.gov.in/Electricity-Ombudsman

Sources

Power Watch is independent and not affiliated with TSECL. Numbers change — if one here is wrong, Tell usand we'll fix it.