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TPWODL power cut complaint number, WhatsApp & app

TP Western Odisha Distribution Limited — private distribution licensee in Odisha.

Area served: Western Odisha: Rourkela, Burla/Sambalpur, Bhawanipatna, Bolangir and Bargarh distribution circles (former WESCO area).

How to report a power cut to TPWODL

TPWODL

TP Western Odisha Distribution Limited

Verified 2026-09-04
How to escalate a TPWODL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

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Formerly Western Electricity Supply Company of Odisha (WESCO); vested in Tata Power / Government of Odisha JV from 1 Jan 2021. The tpwesternodisha.com website rejected automated fetches, so its own 1800 toll-free number and GRF contacts could not be verified; 1912 and the Burla office numbers are from Tata Power's official contact page and the TPNODL press release confirms the My Tata Power app covers TPWODL.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    TPWODL customer care / local section office

    Call 1912 or register a complaint in the My Tata Power app (24x7 complaint registration for TPWODL consumers).

  2. 2

    Grievance Redressal Forum (GRF), TPWODL

    File at the GRF for your circle (Rourkela, Burla, Bolangir, Bargarh, Bhawanipatna); details on the TPWODL website.

  3. 3

    Electricity Ombudsman, Odisha (OERC)

    Appeal against the GRF order to the Electricity Ombudsman, Bhubaneswar (Ombudsman-II, Gridco Colony, Bhoi Nagar; 0674-2543825 handles the Tata Power JV discoms).

    www.orierc.org/Grievance_Redressal_Forums_and_Ombudsman.aspx