TPSODL power cut complaint number, WhatsApp & app

TP Southern Odisha Distribution Limited — private distribution licensee in Odisha.

Area served: Southern Odisha: Ganjam (Berhampur, Aska, Bhanjanagar), Gajapati, Rayagada, Koraput (Jeypore), Nabarangpur and Malkangiri (former SOUTHCO area).

How to report a power cut to TPSODL

TPSODL

TP Southern Odisha Distribution Limited

Verified 2026-09-04
How to escalate a TPSODL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

Formerly Southern Electricity Supply Company of Odisha (SOUTHCO); Tata Power / Government of Odisha JV from 1 Jan 2021. The TPSODL contact page shows the toll-free as '1912 / 1800 2026' (appears truncated); the full number 1800-3456-797 is from Tata Power's official contact page. No brief city is in this area.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    TPSODL customer care / local section office

    Call 1912 or 1800-3456-797, give a missed call to 9777774699 for no-power, WhatsApp 7777002375, or email customercare@tpsouthernodisha.com.

  2. 2

    Grievance Redressal Forum (GRF), TPSODL

    File at the GRF for your circle: Berhampur 06802-296176 (grf.office@tpsouthernodisha.com), Bhanjanagar, Rayagada, Jeypore 06854-241609.

    tpsouthernodisha.com/contactus.aspx
  3. 3

    Electricity Ombudsman-II, Odisha (OERC)

    Appeal against the GRF order. Qrs 3RS/2, Gridco Colony, Bhoi Nagar, Bhubaneswar 751022; phone 0674-2543825; ombudsmantwo@gmail.com.

    www.orierc.org/Grievance_Redressal_Forums_and_Ombudsman.aspx

Live outage pages in TPSODL's area

No tracked cities in this licence area yet.

Report an outage on Power Watch