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TPCODL power cut complaint number, WhatsApp & app

TP Central Odisha Distribution Limited — private distribution licensee in Odisha.

Area served: Central Odisha: Bhubaneswar, Cuttack, Khordha, Puri, Dhenkanal, Paradeep/Jagatsinghpur and surrounding districts (former CESU area).

How to report a power cut to TPCODL

TPCODL

TP Central Odisha Distribution Limited

Verified 2026-09-04
How to escalate a TPCODL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

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Formerly Central Electricity Supply Utility of Odisha (CESU); vested in Tata Power (51%) with Government of Odisha (49%) from 1 June 2020. Odisha uses 'GRF' rather than CGRF.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    TPCODL customer care / local section office

    Call 1912 or 1800-345-7122, or lodge a complaint in the TPCODL Mitra app or web portal.

  2. 2

    Grievance Redressal Forum (GRF), TPCODL

    File at the GRF for your circle: Bhubaneswar-I 0674-2395272, Bhubaneswar-II (Khurda) 06755-221529, Cuttack 0671-2322685, Dhenkanal 06762-227527, Paradeep 06722-211366.

    www.tpcentralodisha.com/contactus.aspx
  3. 3

    Electricity Ombudsman, Odisha (OERC)

    Appeal against the GRF order to the Ombudsman, Bhubaneswar; phone 0674-2546264.

    www.orierc.org/Grievance_Redressal_Forums_and_Ombudsman.aspx