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Tata Power-DDL power cut complaint number, WhatsApp & app

Tata Power Delhi Distribution Limited — private distribution licensee in Delhi.

Area served: North and North-West Delhi, about 510 sq km (Rohini, Pitampura, Shalimar Bagh, Model Town, Civil Lines, Narela, Bawana, Mangolpuri and surrounding areas).

How to report a power cut to Tata Power-DDL

Tata Power-DDL

Tata Power Delhi Distribution Limited

Verified 2026-09-04
How to escalate a Tata Power-DDL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

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Joint venture of Tata Power (51%) and Delhi Government (49%), formerly North Delhi Power Limited (NDPL). Serves North and North-West Delhi only. Helplines and CGRF details verified from the homepage and the Customer Charter 2025 PDF; most other tatapower-ddl.com pages refused automated access, so app store links and WhatsApp were not verified.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    Tata Power-DDL Sampark Kendra / Internal Grievance Redressal Cell

    Call 19124, use the My Tata Power app or email customercare@tatapower-ddl.com; then approach the Internal Grievance Redressal Cell if unresolved.

  2. 2

    Consumer Grievance Redressal Forum (CGRF) for Tata Power-DDL

    Sub-Station Building, Police Colony, Model Town-II, Delhi-110009. Tel 011-27463809, 27466601-02.

    www.tatapower-ddl.com/cgrf/PublicForms/Procedure.aspx
  3. 3

    Electricity Ombudsman, Delhi (DERC)

    Appeal against the CGRF order to the Electricity Ombudsman, B-53 Pashchimi Marg, opp. Tagore International School, Vasant Vihar, New Delhi-110057.

    www.derc.gov.in/

Live outage pages in Tata Power-DDL's area

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Sources

Power Watch is independent and not affiliated with Tata Power-DDL. Numbers change — if one here is wrong, Tell usand we'll fix it.