PVVNL power cut complaint number, WhatsApp & app

Pashchimanchal Vidyut Vitran Nigam Limited — state owned distribution licensee in Uttar Pradesh.

Area served: Western UP: Meerut, Ghaziabad, Gautam Buddha Nagar (Noida), Saharanpur, Shamli, Muzaffarnagar, Bijnor, Baghpat, Hapur, Amroha, Moradabad, Rampur, Bulandshahr and Sambhal districts.

How to report a power cut to PVVNL

PVVNL

Pashchimanchal Vidyut Vitran Nigam Limited

Verified 2026-09-04
How to escalate a PVVNL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

UPPCL subsidiary. In Greater Noida, Noida Power Company Ltd (NPCL, private) is a separate licensee - PVVNL serves Noida (Gautam Buddha Nagar) outside the NPCL area.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    1912 call centre / local sub-division (JE / SDO)

    Call 1912 or 1800-180-3002, WhatsApp 7859804803, email 1912@pvvnl.org, or register at 1912.uppcl.org.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), PVVNL

    File online on the UPPCL CGRF portal.

    cgrf.uppcl.org/
  3. 3

    Electricity Ombudsman, Uttar Pradesh (UPERC)

    Appeal against the CGRF order to the Electricity Ombudsman, UPERC, Lucknow.

    www.uperc.org/