PED Puducherry power cut complaint number, WhatsApp & app
Electricity Department, Government of Puducherry — government department distribution licensee in Puducherry.
Area served: All four regions of the Union Territory of Puducherry: Puducherry, Karaikal, Mahe and Yanam.
How to report a power cut to PED Puducherry
PED Puducherry
Electricity Department, Government of Puducherry
- 1912Fuse-off call / complaints (short code)
- 1800-425-1912Fuse-off call / complaints (toll-free)
- electricity.py.gov.in
Forward the complaint number to your group so nobody has to search for it mid-outage.
Still a government department, not a company. Privatisation of the Puducherry electricity distribution business has been proposed and contested for several years; as of verification the official department site shows no completed transfer to a private licensee. The CGRF online registration link was marked temporarily unavailable on the department site; bill payments are at pedservices.py.gov.in.
Complaint not fixed? How to escalate
Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.
- 1
Local sub-division / Assistant Engineer, Electricity Department
Register the fuse-off call on 1912 or 1800-425-1912; approach the area sub-division office if unresolved (area contacts listed on the department site).
- 2
Consumer Grievances Redressal Forum (CGRF), Electricity Department Puducherry
File a complaint with the CGRF; status can be tracked online.
electricity.py.gov.in/cgrf-complaints - 3
Electricity Ombudsman, JERC for Goa and UTs
Appeal against the CGRF order to the Electricity Ombudsman, JERC, Gurugram; phone 0124-4684700, email Ombudsman.jercuts@gov.in.
jercuts.gov.in/electricity-ombudsman/
Live outage pages in PED Puducherry's area
Report an outage on Power WatchSources
- electricity.py.gov.in/
- electricity.py.gov.in/contact-us
- jercuts.gov.in/
- jercuts.gov.in/ombudsman-details/
Power Watch is independent and not affiliated with PED Puducherry. Numbers change — if one here is wrong, Tell usand we'll fix it.