PSPCL power cut complaint number, WhatsApp & app

Punjab State Power Corporation Limited — state owned distribution licensee in Punjab.

Area served: Entire state of Punjab (sole distribution licensee), organised in North, South, West, Central and Border zones.

How to report a power cut to PSPCL

PSPCL

Punjab State Power Corporation Limited

Verified 2026-09-04
How to escalate a PSPCL complaint

Complain to @PSPCLPb on X

PSPCL answers complaints on X, and a public post is on the record. We write it; you post it from your own account.

@PSPCLPb No power in Ludhiana for over an hour. Please look into it and restore supply. powerwatch.live/in/discom/pspcl #PowerCut #Ludhiana

Post on X

Keep your account or RR number out of the public post; if @PSPCLPb asks for it, send it by DM.

Forward the complaint number to your group so nobody has to search for it mid-outage.

Successor to Punjab State Electricity Board (unbundled 2010). PSPCL also generates power; PSTCL handles transmission. A WhatsApp channel is linked from pspcl.in/Customer-Care.aspx but the number was not displayed, so it is omitted.

Announced by your electricity company

Official notices, not reports from residents.

  • Thsel Bhawan, Zila Prisad Complax, bhagat Singh Stadium,

    23 Oct, 3:13 pm to 5:00 pm

    ZILA PARISHAD

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

If the supply was out longer than your state allows, the discom may owe you compensation. What you can claim, and how.

  1. 1

    1912 call centre / sub-division (Nodal Complaint Centre)

    Call 1912, email 1912@pspcl.in, use the PSPCL Consumer Services app, or lodge a supply complaint on distribution.pspcl.in; public grievances via grms.pspcl.in.

  2. 2

    Forum for Redressal of Grievances of Consumers (CGRF), PSPCL

    File on the e-CGRF module of distribution.pspcl.in or in writing to the Corporate/Zonal Forum.

    pspcl.in/complaints.aspx
  3. 3

    Electricity Ombudsman, Punjab (PSERC)

    Appeal against the Forum's order to the Electricity Ombudsman, Punjab, PSERC, Plot 3, Madhya Marg, Sector 18-A, Chandigarh.

    pserc.gov.in/