PGVCL power cut complaint number, WhatsApp & app

Paschim Gujarat Vij Company Limited — state owned distribution licensee in Gujarat.

Area served: Saurashtra and Kutch regions of Gujarat: Rajkot, Jamnagar, Bhavnagar, Junagadh, Amreli, Porbandar, Surendranagar, Morbi, Botad, Gir Somnath, Devbhumi Dwarka and Kutch districts.

How to report a power cut to PGVCL

PGVCL

Paschim Gujarat Vij Company Limited

Verified 2026-09-04
How to escalate a PGVCL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

Subsidiary of Gujarat Urja Vikas Nigam Ltd (GUVNL). Each GUVNL discom has its own 1912x short code (PGVCL 19122). PGVCL's consumer mobile app could not be verified on an official listing and is left null.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    PGVCL customer care centre / sub-division office

    Call 19122 or 1800-233-155333, or WhatsApp +91 95120 19122.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), PGVCL

    File with the PGVCL CGRF (Rajkot) if the complaint is not resolved; GUVNL runs an e-CGRF portal at cgrf.guvnl.com.

  3. 3

    Electricity Ombudsman, GERC

    Appeal against the CGRF order to the Gujarat Electricity Ombudsman; GERC, GIFT ONE, GIFT City, Gandhinagar (079-23602000).

    gercin.org/register-your-complaint-here/

Sources

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