NDMC Electricity power cut complaint number, WhatsApp & app

New Delhi Municipal Council - Electricity Department — government department distribution licensee in Delhi.

Area served: The NDMC (Lutyens' Delhi) area: Connaught Place, Chanakyapuri, Parliament / Central Secretariat zone, Gole Market, Sarojini Nagar and other central New Delhi government colonies.

How to report a power cut to NDMC Electricity

NDMC Electricity

New Delhi Municipal Council - Electricity Department

Verified 2026-09-04
How to escalate a NDMC Electricity complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

NDMC is a municipal body (deemed licensee), not a company; electricity is one of its departments. 1533 is a general NDMC civic helpline, not an electricity-only number. Bills at ccb.ndmc.gov.in.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    NDMC 311 call centre / Electricity Department sub-division

    Call 1533, WhatsApp 8588887773, use the NDMC 311 app or email care@ndmc.gov.in; track on online.ndmc.gov.in/311_dashboard.

  2. 2

    Electricity Consumer Grievance Redressal Forum (E-CGRF), NDMC

    File online on the NDMC E-CGRF portal.

    online.ndmc.gov.in/ecgrf/
  3. 3

    Electricity Ombudsman, Delhi (DERC)

    Appeal against the CGRF order to the Electricity Ombudsman, DERC.

    www.derc.gov.in/

Live outage pages in NDMC Electricity's area

Report an outage on Power Watch

Sources

Power Watch is independent and not affiliated with NDMC Electricity. Numbers change — if one here is wrong, Tell usand we'll fix it.