NBPDCL power cut complaint number, WhatsApp & app
North Bihar Power Distribution Company Limited — state owned distribution licensee in Bihar.
Area served: Northern Bihar districts (north of the Ganga) including Muzaffarpur, Darbhanga, Purnea, Saharsa, Motihari, Chapra and Begusarai.
How to report a power cut to NBPDCL
NBPDCL
North Bihar Power Distribution Company Limited
- 191224x7 complaint (national)
- 1800-202-2813Toll-free helpline
- +91 9953101311Missed call complaint
- +91 9031683592WhatsApp
- Register a complaint online
- Suvidha Bihar app:Android
- www.nbpdcl.co.in
Forward the complaint number to your group so nobody has to search for it mid-outage.
By SMS: SMS short code 5667700 (format not published on the CCRS portal; use the portal or 1912 if unsure).
Subsidiary of BSPHCL; shares the 1912/1800-202-2813 call centre, CCRS portal and Suvidha Bihar / Bihar Bijli Smart Meter apps with SBPDCL.
Complaint not fixed? How to escalate
Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.
- 1
NBPDCL Consumer Complaint Redressal System / local Electric Supply Sub-division
Call 1912 or 1800-202-2813, WhatsApp 9031683592, or register at ccrs.bsphcl.co.in.
- 2
Consumer Grievance Redressal Forum (CGRF), NBPDCL
File in writing at the CGRF for your electric supply circle (list on the BERC site).
berc.co.in/ombudsman-cgrf/ombudsman - 3
Electricity Ombudsman, Bihar (BERC)
Appeal against the CGRF order. Vidyut Bhawan-II, BSEB Campus, Bailey Road, Patna 800021; phone 0612-2504470.
berc.co.in/ombudsman-cgrf/ombudsman
Sources
- www.nbpdcl.co.in/
- ccrs.bsphcl.co.in/
- play.google.com/store/apps/details?id=com.Suvidha_Bihar
- berc.co.in/ombudsman-cgrf/ombudsman
Power Watch is independent and not affiliated with NBPDCL. Numbers change — if one here is wrong, Tell usand we'll fix it.