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MVVNL power cut complaint number, WhatsApp & app

Madhyanchal Vidyut Vitran Nigam Limited — state owned distribution licensee in Uttar Pradesh.

Area served: Central UP: Lucknow, Bareilly, Budaun, Pilibhit, Shahjahanpur, Lakhimpur Kheri, Hardoi, Sitapur, Unnao, Bahraich, Shrawasti, Balrampur, Gonda, Barabanki, Rae Bareli, Ayodhya, Sultanpur, Ambedkar Nagar and Amethi districts.

How to report a power cut to MVVNL

MVVNL

Madhyanchal Vidyut Vitran Nigam Limited

Verified 2026-09-04
How to escalate a MVVNL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

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Subsidiary of UP Power Corporation Ltd (UPPCL). Genuine UPPCL SMS come only from the UPPCLT / UPPCLA sender IDs. Lucknow city itself is served by MVVNL's Lesa (Lucknow Electricity Supply Administration) zones.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    1912 call centre / local sub-division (JE / SDO)

    Call 1912 or 1800-410-1912, WhatsApp 8010924203, or register at 1912.uppcl.org and note the complaint number.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), MVVNL

    File online on the UPPCL CGRF portal (UPERC CGRF Regulations 2022); forums exist at district/zone level.

    cgrf.uppcl.org/
  3. 3

    Electricity Ombudsman, Uttar Pradesh (UPERC)

    Appeal against the CGRF order to the Electricity Ombudsman, UPERC, Vidyut Niyamak Bhawan, Vibhuti Khand, Gomti Nagar, Lucknow-226010.

    www.uperc.org/

Sources

Power Watch is independent and not affiliated with MVVNL. Numbers change — if one here is wrong, Tell usand we'll fix it.