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MPPKVVCL Indore (West Discom) power cut complaint number, WhatsApp & app

Madhya Pradesh Paschim Kshetra Vidyut Vitaran Company Limited — state owned distribution licensee in Madhya Pradesh.

Area served: Western Madhya Pradesh (Indore and Ujjain divisions): Indore, Ujjain, Dewas, Dhar, Jhabua, Alirajpur, Khargone, Barwani, Khandwa, Burhanpur, Ratlam, Mandsaur, Neemuch, Shajapur and Agar-Malwa districts.

How to report a power cut to MPPKVVCL Indore (West Discom)

MPPKVVCL Indore (West Discom)

Madhya Pradesh Paschim Kshetra Vidyut Vitaran Company Limited

Verified 2026-09-04
How to escalate a MPPKVVCL Indore (West Discom) complaint

Complain to @MPEBIndore on X

MPPKVVCL Indore (West Discom) answers complaints on X, and a public post is on the record. We write it; you post it from your own account.

@MPEBIndore No power in Indore for over an hour. Please look into it and restore supply. powerwatch.live/in/discom/mppkvvcl-west #PowerCut #Indore

Post on X

Keep your account or RR number out of the public post; if @MPEBIndore asks for it, send it by DM.

Forward the complaint number to your group so nobody has to search for it mid-outage.

Share on WhatsApp Facebook X

mpwz.co.in (incl. call-centre PDFs), energy.mp.gov.in and indore.nic.in were still unreachable. The 1912 helpline was read from the official Dhar district administration site (dhar.nic.in), which lists 'Madhya Pradesh Paschim Kshetra Vidyut Vitaran Company Ltd.' with phone 1912 and website mpwz.co.in. MPERC pages opened (important-links, contact-details, complaints manual) contain no discom numbers. Urjas app verified on official Play Store and App Store listings (publisher MPPKVVCL).

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

If the supply was out longer than your state allows, the discom may owe you compensation. What you can claim, and how.

  1. 1

    Zonal / distribution centre office; call centre

    Register a no-power complaint (FOC) via the Urjas app or the regional call centre listed on mpwz.co.in.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), MPPKVVCL

    File with the company's CGRF (Indore) if the complaint is not resolved in time.

  3. 3

    Electricity Ombudsman (Vidyut Lokpal), MPERC

    Representation to the Ombudsman: Metro Plaza, 5th Floor, E-5 Arera Colony, Bittan Market, Bhopal 462016; 0755-2463271.

    mperc.in/page/about-electricity-ombudsman-2

Live outage pages in MPPKVVCL Indore (West Discom)'s area

Report an outage on Power Watch