MePDCL power cut complaint number, WhatsApp & app
Meghalaya Power Distribution Corporation Limited — state owned distribution licensee in Meghalaya.
Area served: Entire state of Meghalaya, including Shillong.
How to report a power cut to MePDCL
MePDCL
Meghalaya Power Distribution Corporation Limited
- 191224x7 complaint (national)
- 197124x7 helpline (state)
- https://wa.me/message/XGJ4ZIGOFTKQL1WhatsApp
- Register a complaint online
- MeghaPower - Bill Pay, Recharge app:Android
- mepdcl.in
Forward the complaint number to your group so nobody has to search for it mid-outage.
Distribution subsidiary of Meghalaya Energy Corporation Ltd (MeECL, formerly MeSEB). Official domain is mepdcl.in (mepdcl.gov.in does not resolve). The MeghaPower app on Play Store is published by MeECL's vendor 'Idea Infinity IT solutions' but is linked from the official MePDCL site. WhatsApp is offered as a wa.me business link, not a plain number. Live feeder outage status: outage.mepdcl.in.
Complaint not fixed? How to escalate
Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.
- 1
MePDCL helpline / local sub-division
Call 1912 or 1971 (24x7), message on WhatsApp via the wa.me link on mepdcl.in, email info@mepdcl.in, or register a grievance after logging in at meghapower.com.
- 2
Consumer Grievance Redressal Forum (CGRF), MePDCL
File a written grievance with the CGRF constituted under MSERC regulations if unresolved.
- 3
Electricity Ombudsman, Meghalaya (MSERC)
Appeal against the CGRF order to the Ombudsman appointed by MSERC.
mserc.gov.in/
Sources
Power Watch is independent and not affiliated with MePDCL. Numbers change — if one here is wrong, Tell usand we'll fix it.