KPDCL power cut complaint number, WhatsApp & app

Kashmir Power Distribution Corporation Limited — state owned distribution licensee in Jammu and Kashmir.

Area served: Kashmir division: Srinagar, Anantnag, Baramulla, Budgam, Bandipora, Ganderbal, Kulgam, Kupwara, Pulwama and Shopian districts.

How to report a power cut to KPDCL

KPDCL

Kashmir Power Distribution Corporation Limited

Verified 2026-09-04
How to escalate a KPDCL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

Carved out of the J&K Power Development Department in 2019-20 when the UT unbundled its power sector; bill portal billsahuliyatplus.kpdcl.net. The regulator's site (jercjkl.nic.in) could not be opened for verification of Ombudsman details.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    KPDCL control room / sub-division

    Call 1912 or 1800-180-7666 (also 6006613057-60); email mdkpdcl@gmail.com. Head office: Exhibition Grounds, Jehangir Chowk, Srinagar.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), KPDCL

    Written complaint to the KPDCL CGRF, Srinagar, if the sub-division does not resolve.

  3. 3

    Electricity Ombudsman, JERC for UTs of J&K and Ladakh

    Appeal against the CGRF order to the Electricity Ombudsman of the Joint Electricity Regulatory Commission for J&K and Ladakh.

    jercjkl.nic.in/

Sources

Power Watch is independent and not affiliated with KPDCL. Numbers change — if one here is wrong, Tell usand we'll fix it.