KESCO power cut complaint number, WhatsApp & app

Kanpur Electricity Supply Company Limited — state owned distribution licensee in Uttar Pradesh.

Area served: Kanpur city (urban area of Kanpur Nagar district) only.

How to report a power cut to KESCO

KESCO

Kanpur Electricity Supply Company Limited

Verified 2026-09-04
How to escalate a KESCO complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

UPPCL subsidiary; official site has moved to kesco.org.in (older kesco.co.in pages still exist). Rural Kanpur Nagar and Kanpur Dehat are served by DVVNL, not KESCO. The UPPCL Consumer App lists only PuVVNL/MVVNL/DVVNL/PVVNL, so no app is listed here.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    KESCO helpline / local sub-division

    Call 1912, WhatsApp 8287835233, email kescohelpline@kesco.org.in, or register at 1912.uppcl.org.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), KESCO

    Online complaint form under the CGRF section of kesco.org.in; status at kesco.org.in/cgrf/online-status.

    kesco.org.in/cgrf/online-status
  3. 3

    Electricity Ombudsman, Uttar Pradesh (UPERC)

    Appeal against the CGRF order to the Electricity Ombudsman, UPERC, Lucknow.

    www.uperc.org/

Sources

Power Watch is independent and not affiliated with KESCO. Numbers change — if one here is wrong, Tell usand we'll fix it.