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JVVNL power cut complaint number, WhatsApp & app

Jaipur Vidyut Vitran Nigam Limited — state owned distribution licensee in Rajasthan.

Area served: Eastern Rajasthan: Jaipur, Kota, Alwar, Bharatpur, Dausa, Sawai Madhopur, Tonk, Karauli, Dholpur, Bundi, Baran and Jhalawar districts.

How to report a power cut to JVVNL

JVVNL

Jaipur Vidyut Vitran Nigam Limited

Verified 2026-09-04
How to escalate a JVVNL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

Share on WhatsApp

By SMS: SMS your complaint to 9414037085 (same number as WhatsApp).

Helpline/WhatsApp numbers verified from the Rajasthan Jan Soochna portal 'Modes of Complaint Registration' document (2020) and the official Bijli Mitra app listings; the discom's own pages on energy.rajasthan.gov.in block automated access, so re-check there. Rajasthan has discussed PPP/privatisation of its discoms but JVVNL remains state-owned.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    JVVNL call centre / sub-division (Upbhokta Sewa Kendra)

    Call 1912 or 1800-180-6507, WhatsApp/SMS 9414037085, email helpdesk@jvvnl.org, or use the Bijli Mitra app/portal; Rajasthan Sampark 181 also accepts complaints.

  2. 2

    Forum for Redressal of Grievances of Consumers (CGRF), JVVNL

    Written complaint to the JVVNL consumer grievance forum for your circle (details on the Energy Department portal).

  3. 3

    Electricity Ombudsman, Rajasthan (RERC)

    Within 90 days of the forum's decision: Vidyut Viniyamak Bhawan, near State Motor Garage, Sahakar Marg, Jaipur-302001; 0141-2740843; rajombudsman@yahoo.in.

    rerc.rajasthan.gov.in/rerc-user-files/ombudsman