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JVVNL power cut complaint number, WhatsApp & app

Jaipur Vidyut Vitran Nigam Limited — state owned distribution licensee in Rajasthan.

Area served: Eastern Rajasthan: Jaipur, Kota, Alwar, Bharatpur, Dausa, Sawai Madhopur, Tonk, Karauli, Dholpur, Bundi, Baran and Jhalawar districts.

How to report a power cut to JVVNL

JVVNL

Jaipur Vidyut Vitran Nigam Limited

Verified 2026-09-04
How to escalate a JVVNL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

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By SMS: SMS your complaint to 9414037085 (same number as WhatsApp).

Helpline/WhatsApp numbers verified from the Rajasthan Jan Soochna portal 'Modes of Complaint Registration' document (2020) and the official Bijli Mitra app listings; the discom's own pages on energy.rajasthan.gov.in block automated access, so re-check there. Rajasthan has discussed PPP/privatisation of its discoms but JVVNL remains state-owned.

Announced by your electricity company

Official notices, not reports from residents.

  • SAKATPURA, KARNI NAGAR, EIDGAH DTR, KALI BASTI DTR 3, KALI BASTI DTR-2,NEWAJI PETROL PUMP DTRKotaFault

    23 Oct, 6:00 pm to 7:30 pm

  • RIMDC, 11 KV FEEDER NO. 8, ASHOKA CUTTING INDUSTRY DTR, MADHU SHRI CHAYE DTR, MILKI WAY PIPE FACTORY DTR, OM METALS INDUSTRY DTR, SHRI RAM RICE MILL DTR NEAR BY AREAKotaFault

    23 Oct, 6:00 pm to 7:30 pm

  • SAKATPURA, KARNI NAGAR, EIDGAH DTR, KALI BASTI DTR 3, KALI BASTI DTR-2,NEWAJI PETROL PUMP DTRKotaFault

    23 Oct, 6:00 pm to 7:30 pm

  • RIMDC, 11 KV FEEDER NO. 8, ASHOKA CUTTING INDUSTRY DTR, MADHU SHRI CHAYE DTR, MILKI WAY PIPE FACTORY DTR, OM METALS INDUSTRY DTR, SHRI RAM RICE MILL DTR NEAR BY AREAKotaFault

    23 Oct, 6:00 pm to 7:30 pm

  • IL, WARE HOUSE, A1C ANALYZER INSTRUMENT DTR H-18,ECOMPLEX, AFFUWALA ELECTRONIC DTR, AGARWAL CAREER CLASESS DTR, AMAN RESIDENCY DTR NEAR E.COMPLEX GSS, ANANDAM BOYS HOSTEL DTR NEAR E.COMPLEX GSS, ANANDAM BOYS HOSTEL DTR-1 NEAR E.COMPLEX GSS, ANSHU RESIDENCY DTR ( NEAR E.COMPLEX GSS), BLISS BOYS RESIDENCY DTR, CHAMBAL RESIDENCY DTR, CHANDRA RESIDENCY DTR F-22-A NEAR E.COMPLEX GSS, CHANDRA RESIDENCY KE SAMNE DTR H-36 NEAR E.COMPLEX GSS, DELHI LIGHT INDUSTRY DTR, DREAM WORLD DTR RESIDENSY NEAR E.COMPLEX GSS, F-22 DTR, G.S. EXCELLENCE INSTITUTE DTR, GAGAN COUPU TERONICS DTR ...KotaFault

    23 Oct, 4:32 pm to 4:59 pm

  • KUNHARI, NAKA CHUNGI, BADH PARK DTR, BSNL TOWER BALAPURA DTR, BUNDI SILICA DTR, CENTRAL BANK DTR, CHAMBAL SANDESH DTR, CHANCHAL VIHAR DTR, CHANDNA BHAWAN DTR, DHAKAD HOSPITAL DTR, GHANSHYAM GUPTA, HANUMAN GHARI DTR, HOTEL TANISHQ RESTAURANT DTR, JAI JINENDRA RESIDENCY DTR, KANHA PALACE DTR, KHUSHI RESIDENCY LAXMAN VIHAR DTR, KOSMIK PACKAGING DTR, LAXMAN VIHAR DTR, M.P SINGH DTR, NIRMAL PALACE DTR, NIRMAL PLACE DTR, RAJAWAT BHAWAN DTR, RIDDHI RAJ TOWER DTR-2, RIDDHI RAJ TOWER-I DTR, ROAD LIGHT MAHARANA PRATAP DTR, ROADWAYS DEPOT DTR, SAMUDAYIK SULABH COMPLEX DTR, SANT KABIR DTR ...KotaFault

    23 Oct, 4:25 pm to 5:00 pm

  • HEERADAS, SEWAR, ICAR, GANDHI NAGAR ON ROADBharatpurFault

    23 Oct, 4:23 pm to 6:00 pm

  • TALWANDI, BAHETI, SUBHASH PARK DTRKotaFault

    23 Oct, 4:18 pm to 5:30 pm

  • OIA, ITI, RELIANCE TOWERBharatpurFault

    23 Oct, 4:03 pm to 5:00 pm

  • 132KV MOTIJHEEL, CITY, IN FRONT OF ICICI BANK STATION ROAD 2BharatpurFault

    23 Oct, 3:53 pm to 5:00 pm

  • DADABARI, DADABARI, GAUTAM VATIKA DTR-1KotaFault

    23 Oct, 3:48 pm to 5:30 pm

  • AGRAWAL HOTEL, ARTI SAXENA DTR KARSHI FARM, BAJRANG LAL DTR, BAJRANG LAL S/O BALU RAM DTR, BAJRANG LAL S/O GORDHAN JI DTR, BAJRANG LAL S/O GORDHAN LAL DTR, BALDEV MANGA DTR, BHEROO LAL DTR, BHEROO LAL S/O DEV LAL DTR, BHERU LAL DTR, BHERU LAL S/O JAGANA DTR, BHOOLI BAI DTR, BOLU S/O JAGANA JI DTR, BRI MOHAN DTR, CENTER OF EXCELLENCE OF CITRUS DTR-1, CENTER OF EXCELLENCE OF CITRUS DTR-2, CHANDRA PRAKASH DTR, DEV NARAYAN MANDIR DTR, DEVI SHANKER DTR, DEVKARAN S/O DHANNA LAL DTR, DHAN PAL DTR, DHANNA LAL S/O OKAR LAL, DURGA S/O GENDHI LAL DTR, DWARAKA LAL SO RAMNATH KASHRA NO 410-411 DTR ...KotaFault

    23 Oct, 3:45 pm to 3:56 pm

CESC Rajasthan (Kota franchisee) power outage board CESC Rajasthan (Bharatpur franchisee) power outage board

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

If the supply was out longer than your state allows, the discom may owe you compensation. What you can claim, and how.

  1. 1

    JVVNL call centre / sub-division (Upbhokta Sewa Kendra)

    Call 1912 or 1800-180-6507, WhatsApp/SMS 9414037085, email helpdesk@jvvnl.org, or use the Bijli Mitra app/portal; Rajasthan Sampark 181 also accepts complaints.

  2. 2

    Forum for Redressal of Grievances of Consumers (CGRF), JVVNL

    Written complaint to the JVVNL consumer grievance forum for your circle (details on the Energy Department portal).

  3. 3

    Electricity Ombudsman, Rajasthan (RERC)

    Within 90 days of the forum's decision: Vidyut Viniyamak Bhawan, near State Motor Garage, Sahakar Marg, Jaipur-302001; 0141-2740843; rajombudsman@yahoo.in.

    rerc.rajasthan.gov.in/rerc-user-files/ombudsman