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Goa Electricity Department power cut complaint number, WhatsApp & app

Electricity Department, Government of Goa — government department distribution licensee in Goa.

Area served: Entire state of Goa (North and South Goa districts).

How to report a power cut to Goa Electricity Department

Goa Electricity Department

Electricity Department, Government of Goa

Verified 2026-09-04
How to escalate a Goa Electricity Department complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

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Still a state government department, not a corporatised discom. The department's mobile app could not be verified on an official listing and is left null; SMS number on the site is for vigilance (theft) only.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    Sub-division / Assistant Engineer; department customer support

    Call 1912 or 0832-2490800, email customersupport@goaelectricity.gov.in, or lodge a grievance at eservices.goaelectricity.gov.in.

    eservices.goaelectricity.gov.in/Grievance_Home.html
  2. 2

    Consumer Grievance Redressal Forum (CGRF), Goa

    Vidyut Bhavan, 4th Floor, Near KTC Stand, Mundvel, Vasco, Goa 403802; 09422063637; cgrfgoa@yahoo.com.

    jercuts.gov.in/cgrf-details/
  3. 3

    Electricity Ombudsman, JERC for Goa and UTs

    Plot 55-56, 3rd Floor, Udyog Vihar Phase IV, Sector 18, Gurugram 122015; 0124-4684700; Ombudsman.jercuts@gov.in.

    jercuts.gov.in/ombudsman-details/

Live outage pages in Goa Electricity Department's area

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Sources

Power Watch is independent and not affiliated with Goa Electricity Department. Numbers change — if one here is wrong, Tell usand we'll fix it.