DHBVN power cut complaint number, WhatsApp & app

Dakshin Haryana Bijli Vitran Nigam Limited — state owned distribution licensee in Haryana.

Area served: Southern Haryana: Gurugram, Faridabad, Palwal, Nuh, Rewari, Mahendragarh, Bhiwani, Charkhi Dadri, Hisar, Fatehabad, Sirsa and Jind districts.

How to report a power cut to DHBVN

DHBVN

Dakshin Haryana Bijli Vitran Nigam Limited

Verified 2026-09-04
How to escalate a DHBVN complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

By SMS: SMS to short code 56161101: NSC (no supply); BNR <account no> (bill not received); WB <account no> (wrong bill); MB <account no> (meter burnt); MD <account no> (meter defective); INSP <account no> (meter inspection).

Helplines, WhatsApp and SMS codes verified from DHBVN's official beta site (beta.dhbvn.org.in); the main dhbvn.org.in pages refused automated access, so the app listing is omitted.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    1912 call centre / sub-division (SDO)

    Call 1912 or 1800-180-4334, WhatsApp 8813999708, email 1912@dhbvn.org.in, or register on the DHBVN complaint portal.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), DHBVN

    Complaint to the CGRF (Hisar / Gurugram benches) after the licensee fails to resolve; details under 'Grievances Forum' on dhbvn.org.in.

    dhbvn.org.in/web/portal/grievances-forum
  3. 3

    Electricity Ombudsman, Haryana (HERC)

    Appeal against the CGRF order to the Electricity Ombudsman, HERC, Panchkula.

    herc.gov.in/

Sources

Power Watch is independent and not affiliated with DHBVN. Numbers change — if one here is wrong, Tell usand we'll fix it.