DGVCL power cut complaint number, WhatsApp & app
Dakshin Gujarat Vij Company Limited — state owned distribution licensee in Gujarat.
Area served: South Gujarat: Surat district outside Torrent Power's Surat city licence area, plus Bharuch, Narmada, Navsari, Valsad, Tapi and Dang districts.
How to report a power cut to DGVCL
DGVCL
Dakshin Gujarat Vij Company Limited
- 1800-233-3003Customer care (toll-free)
- Register a complaint online
- DGVCL app:Android
- www.dgvcl.com
Forward the complaint number to your group so nobody has to search for it mid-outage.
GUVNL subsidiary. Surat city proper is Torrent Power; DGVCL is listed as secondary for Surat (outer areas). dgvcl.com (http/https) was still unreachable, but the official Surat district administration site (surat.nic.in) lists DGVCL Corporate Office with 'Customer Care: 1800-233-3003' plus sub-division office landlines. Short-code 19123 is NOT included because no official page showing it could be opened. DGVCL app verified on the official Play Store listing (developer Dakshin Gujarat Vij Company Ltd); online complaint portal support.dgvcl.com was verified in the first pass but not re-opened this pass.
Complaint not fixed? How to escalate
Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.
- 1
DGVCL customer care centre / sub-division office
Register at support.dgvcl.com (OTP on mobile) or via the DGVCL app; phone numbers are on dgvcl.com.
support.dgvcl.com/registerComplaint - 2
Consumer Grievance Redressal Forum (CGRF), DGVCL
File with the DGVCL CGRF (Surat) if unresolved; GUVNL runs an e-CGRF portal at cgrf.guvnl.com.
- 3
Electricity Ombudsman, GERC
Appeal against the CGRF order to the Gujarat Electricity Ombudsman; GERC, GIFT ONE, GIFT City, Gandhinagar (079-23602000).
gercin.org/register-your-complaint-here/
Sources
- surat.nic.in/public-utility-category/electricity/
- play.google.com/store/apps/details?id=com.app.dgvcl&hl=en_IN
- gercin.org/register-your-complaint-here/
Power Watch is independent and not affiliated with DGVCL. Numbers change — if one here is wrong, Tell usand we'll fix it.