CPDL power cut complaint number, WhatsApp & app

Chandigarh Power Distribution Limited — private distribution licensee in Chandigarh.

Area served: Union Territory of Chandigarh (entire city).

How to report a power cut to CPDL

CPDL

Chandigarh Power Distribution Limited

Verified 2026-09-04
How to escalate a CPDL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

PRIVATISED: the Chandigarh Administration's Electricity Department was handed over on 1 Feb 2025 to Chandigarh Power Distribution Ltd, owned by Eminent Electricity Distribution Ltd (RP-Sanjiv Goenka Group). Old Electricity Department numbers no longer apply. Whether 1912 routes to CPDL could not be confirmed on official pages, so only the CPDL number is listed.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    CPDL call centre / sub-division

    Call or WhatsApp 9240216666 (send 'hi'), email connectcpdl@rpsg.in, or file on the CPDL online complaint portal.

  2. 2

    Consumer Grievance Redressal Forum (CGRF), Chandigarh

    Written complaint to the CGRF for Chandigarh under JERC regulations.

  3. 3

    Electricity Ombudsman, JERC (Goa and UTs)

    Plot 55-56, 3rd Floor, Udyog Vihar Phase IV, Sector 18, Gurugram-122015; 0124-4684700; Ombudsman.jercuts@gov.in.

    jercuts.gov.in/ombudsman-details/

Sources

Power Watch is independent and not affiliated with CPDL. Numbers change — if one here is wrong, Tell usand we'll fix it.