BYPL power cut complaint number, WhatsApp & app

BSES Yamuna Power Limited — private distribution licensee in Delhi.

Area served: East and Central Delhi (Chandni Chowk, Daryaganj, Paharganj, Patel Nagar, Laxmi Nagar, Mayur Vihar, Yamuna Vihar, Karawal Nagar, Nand Nagri).

How to report a power cut to BYPL

BYPL

BSES Yamuna Power Limited

Verified 2026-09-04
How to escalate a BYPL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

Joint venture of Reliance Infrastructure and Delhi Government. Serves East and Central Delhi only. A WhatsApp number was not shown on the BYPL contact page at verification; mobile app exists but store listings were not verified here.

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    BYPL customer care / division office

    Call 19122 and get a complaint number; virtual customer care at yplvcall.bsesdelhi.com.

  2. 2

    Consumer Grievance Redressal Forum (CGRF) for BYPL

    Sub Station Building, 1st floor, adjacent to BSES corporate office, Karkardooma, Delhi-110032. Phone 011-41249515 / 8010939760, email cgrfbypl@hotmail.com.

    byplws.bsesdelhi.com/ContactUS.aspx
  3. 3

    Electricity Ombudsman, Delhi (DERC)

    Appeal against the CGRF order to the Electricity Ombudsman, B-53 Pashchimi Marg, Vasant Vihar, New Delhi-110057.

    www.derc.gov.in/

Sources

Power Watch is independent and not affiliated with BYPL. Numbers change — if one here is wrong, Tell usand we'll fix it.