BRPL power cut complaint number, WhatsApp & app
BSES Rajdhani Power Limited — private distribution licensee in Delhi.
Area served: South and West Delhi (Alaknanda, Vasant Kunj, Saket, Nehru Place, Janakpuri, Dwarka, Najafgarh, Punjabi Bagh, Mundka and surrounding areas).
How to report a power cut to BRPL
BRPL
BSES Rajdhani Power Limited
- 1912324x7 no-supply / complaint helpline
- 011-49516707Streetlight complaints
- +91 8800919123WhatsApp
- Register a complaint online
- www.bsesdelhi.com/web/brpl
Forward the complaint number to your group so nobody has to search for it mid-outage.
Joint venture of Reliance Infrastructure (51%) and Delhi Government (49%). Delhi has four distribution licensees; BRPL covers only South and West Delhi - East/Central Delhi is BSES Yamuna (BYPL), North/North-West is Tata Power-DDL, and the NDMC (Lutyens) zone is NDMC. BRPL mobile app exists on Play Store/App Store (links on the contact page) but the store listings were not verified here.
Complaint not fixed? How to escalate
Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.
- 1
BRPL customer care / division office
Call 19123 or WhatsApp 8800919123; get a complaint number. Email brpl.customercare@reliancegroupindia.com.
- 2
Consumer Grievance Redressal Forum (CGRF) for BRPL
Sub Station Building, Pushp Vihar Sector-V, Saket, New Delhi-110017. Phone 8468952631, email cgrfbrpl@gmail.com. Online form on the CGRF site.
cgrfbrpl.bsesdelhi.com/ - 3
Electricity Ombudsman, Delhi (DERC)
Appeal against the CGRF order to the Electricity Ombudsman, B-53 Pashchimi Marg, Vasant Vihar, New Delhi-110057.
www.derc.gov.in/
Sources
Power Watch is independent and not affiliated with BRPL. Numbers change — if one here is wrong, Tell usand we'll fix it.