BRPL power cut complaint number, WhatsApp & app

BSES Rajdhani Power Limited — private distribution licensee in Delhi.

Area served: South and West Delhi (Alaknanda, Vasant Kunj, Saket, Nehru Place, Janakpuri, Dwarka, Najafgarh, Punjabi Bagh, Mundka and surrounding areas).

How to report a power cut to BRPL

BRPL

BSES Rajdhani Power Limited

Verified 2026-09-04
How to escalate a BRPL complaint

Complain to @bsesdelhi on X

BRPL answers complaints on X, and a public post is on the record. We write it; you post it from your own account.

@bsesdelhi No power in Delhi for over an hour. Please look into it and restore supply. powerwatch.live/in/discom/bses-rajdhani #PowerCut #Delhi

Post on X

Keep your account or RR number out of the public post; if @bsesdelhi asks for it, send it by DM.

Forward the complaint number to your group so nobody has to search for it mid-outage.

Joint venture of Reliance Infrastructure (51%) and Delhi Government (49%). Delhi has four distribution licensees; BRPL covers only South and West Delhi - East/Central Delhi is BSES Yamuna (BYPL), North/North-West is Tata Power-DDL, and the NDMC (Lutyens) zone is NDMC. BRPL mobile app exists on Play Store/App Store (links on the contact page) but the store listings were not verified here.

Announced by your electricity company

Official notices, not reports from residents.

  • NANGLI JALAB JANAK PURIJANAKPURI

    25 Oct, 3:00 pm to 6:00 pm

    TRANSFORMER-NETWORK UPGRADATION · 11kV FDR NANGLI ZALIB

  • BLOCK 58 ASHOK NAGARJANAKPURI

    25 Oct, 3:00 pm to 6:00 pm

    TRANSFORMER-NETWORK UPGRADATION · 11kV FDR TIKONA PARK

  • BLOCK 3 SUBHASH NAGARJANAKPURI

    25 Oct, 3:00 pm to 6:00 pm

    TRANSFORMER-NETWORK UPGRADATION · 11kV FDR 6 BLK SUBASH NAGAR

  • DISTRICT CENTRE JANAK PURIJANAKPURI

    25 Oct, 3:00 pm to 6:00 pm

    TRANSFORMER-NETWORK UPGRADATION · 11kV FDR DISTRICT SERVICE CENTRE

  • NARANG COLONY CHANDAR NAGAR JANAK PURIJANAKPURI

    25 Oct, 2:00 pm to 5:00 pm

    TRANSFORMER-NETWORK UPGRADATION · 11kV FDR P&T QTRS (JKP)

  • CHANDAR NAGAR JANAK PURIJANAKPURI

    25 Oct, 2:00 pm to 5:00 pm

    TRANSFORMER-NETWORK UPGRADATION · 11kV FDR A-4 JKP( ASALAT PUR)

  • MEENAKSHI GARDEN ASHOK NAGARJANAKPURI

    25 Oct, 2:00 pm to 5:00 pm

    TRANSFORMER-NETWORK UPGRADATION · 11kV FDR AJANTA

  • BLOCK 50 ASHOK NAGARJANAKPURI

    25 Oct, 2:00 pm to 5:00 pm

    TRANSFORMER-NETWORK UPGRADATION · 11kV FDR SUB DISTRIC CENTER HARI NAGAR-1

  • INSTITUTIONAL AREANIZAMUDDIN

    25 Oct, 2:00 pm to 4:00 pm

    RMU-MAINTENANCE · 11kV FDR INSTITUTIONAL AREA

  • MUNDKA INDUSTRIAL AREA MUNDKAMUNDKA

    25 Oct, 11:10 am to 1:10 pm

    TRANSFORMER-NETWORK UPGRADATION · 11kV FDR ABHINANDAN VATIKA

  • KASTURBA NAGAR SEWA NAGARNIZAMUDDIN

    25 Oct, 11:00 am to 1:00 pm

    RMU-RMU COVER MISSING · 11 kV FDR O/G ESS-1 Kasturba Nagar Ph1 (RMU No.1)

  • BLOCK A DELHI STATE INDUSTRIAL DEVELOPMENT CORPORATION NANGLOINANGLOI

    25 Oct, 11:00 am to 2:00 pm

    TRANSFORMER-PREVENTIVE MAINTENANCE · 11kV FDR H-BLOCK DSIDC ID SSTN

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

If the supply was out longer than your state allows, the discom may owe you compensation. What you can claim, and how.

  1. 1

    BRPL customer care / division office

    Call 19123 or WhatsApp 8800919123; get a complaint number. Email brpl.customercare@reliancegroupindia.com.

  2. 2

    Consumer Grievance Redressal Forum (CGRF) for BRPL

    Sub Station Building, Pushp Vihar Sector-V, Saket, New Delhi-110017. Phone 8468952631, email cgrfbrpl@gmail.com. Online form on the CGRF site.

    cgrfbrpl.bsesdelhi.com/
  3. 3

    Electricity Ombudsman, Delhi (DERC)

    Appeal against the CGRF order to the Electricity Ombudsman, B-53 Pashchimi Marg, Vasant Vihar, New Delhi-110057.

    www.derc.gov.in/

Sources

Power Watch is independent and not affiliated with BRPL. Numbers change — if one here is wrong, Tell usand we'll fix it.