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APCPDCL power cut complaint number, WhatsApp & app

Andhra Pradesh Central Power Distribution Corporation Limited — state owned distribution licensee in Andhra Pradesh.

Area served: Central coastal Andhra Pradesh: Krishna, NTR, Guntur, Palnadu, Bapatla and Prakasam districts (Vijayawada, Guntur, Ongole).

How to report a power cut to APCPDCL

APCPDCL

Andhra Pradesh Central Power Distribution Corporation Limited

Verified 2026-09-04
How to escalate a APCPDCL complaint

Forward the complaint number to your group so nobody has to search for it mid-outage.

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Carved out of APSPDCL in 2020. apcpdcl.in (http/https) still times out, but the official Guntur district administration page for 'Superintending Engineer, APCPDCL' lists Toll Free 1912 and a Guntur control room 9440817526 with website apcpdcl.in (the page's email domain still reflects the pre-2020 APSPDCL setup). ntr.ap.gov.in lists only the website. APERC homepage carries no helpline. 'Central Power' app verified on the official Play Store listing (developer APCPDCL IT Wing).

Complaint not fixed? How to escalate

Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.

  1. 1

    Local section / sub-division office (Assistant Engineer)

    Register on 1912 or in the Central Power app and keep the complaint number; approach the section office if unresolved.

  2. 2

    Consumer Grievances Redressal Forum (CGRF), APCPDCL

    File a written complaint with the CGRF if the office does not resolve it.

  3. 3

    Vidyut Ombudsman, Andhra Pradesh

    Appeal against the CGRF order to the Vidyut Ombudsman.

    vidyutombudsman.ap.gov.in