EDANI power cut complaint number, WhatsApp & app
Electricity Department, Andaman & Nicobar Administration — government department distribution licensee in Andaman and Nicobar Islands.
Area served: All inhabited islands of the Andaman & Nicobar Islands, including Sri Vijaya Puram (Port Blair).
How to report a power cut to EDANI
EDANI
Electricity Department, Andaman & Nicobar Administration
- 1800-345-1111Toll-free helpline (working days 9am-5pm)
- Register a complaint online
- nec.andamannicobar.gov.in
Forward the complaint number to your group so nobody has to search for it mid-outage.
Port Blair was officially renamed Sri Vijaya Puram in 2024. The department is a UT administration department, not a company. vidyut.andaman.gov.in did not resolve; the current portals are nec.andamannicobar.gov.in (services) and urjapay.andamannicobar.gov.in (billing/complaints). The helpline is not 24x7 per the official site.
Complaint not fixed? How to escalate
Every distribution licensee in India must run a Consumer Grievance Redressal Forum, and every state has an Electricity Ombudsman above it. Work up the ladder; keep your complaint number from step one.
- 1
Local electricity site office / Electricity Department helpline
Call 1800-345-1111, email support.electricitydept@gov.in or consumerhelp.ele@gmail.com, or use 'Consumer Complaint Redressal' after signing in at UrjaPay.
- 2
Consumer Grievance Redressal Forum (CGRF), Electricity Department A&N
File a written grievance with the CGRF constituted under JERC (Goa & UTs) regulations if unresolved.
jercuts.gov.in/ - 3
Electricity Ombudsman, JERC for Goa and Union Territories
Appeal against the CGRF order to the Ombudsman, JERC, Udyog Vihar Phase-IV, Gurugram; secy.jercuts@gov.in.
jercuts.gov.in/
Sources
Power Watch is independent and not affiliated with EDANI. Numbers change — if one here is wrong, Tell usand we'll fix it.